July 17, 2004

Leo Getz Was Right

Bob, of "I Ain't Got No Journal" fame, is having a little trouble at the drive-through.
Now the drive-through is going to have a little trouble with Bob.

ME: I want to know how I can order a DOUBLE CHEESBURGER MUSTARD ONLY, have you repeat my order back to me, listen to you tell Captain Fries DOUBLE CHEESBURGER MUSTARD ONLY, watch as he hands you the burger and says again DOUBLE CHEESBURGER MUSTARD ONLY and I get this! I spose I'm sort of loud cause the Captain Fries leans down and thru the pass the shit through thing and says "Oh man - I dunno what happened! I just heard 'EVERYTHING BUT MUSTARD'".

So I get my re-made and drive back to work all pissed off thinking ya know it sucks when all you wanna do is relax and eat yer plain old double cheeseburger mustard only like you do day in and day out who needs to gett all pissed off just before you freekin eat that can't be healthy. And coke.

Posted by LeeAnn at July 17, 2004 01:35 PM
Comments

Maybe it's drive-through stress that's causing health problems, not the fast food.

Posted by: marybeth at July 17, 2004 02:45 PM

Do you want fries with that?

Posted by: Stephen Macklin at July 17, 2004 04:18 PM

I can relate.

I'm (don't laugh too hard, please) allergic to lettuce.

Lettuce.

So I order my sandwiches without lettuce.

And they get that part of it right a good 3/4 of the time.

I don't want to talk about the remaining 1/4....

Then there was the time I probably violated some health codes by crossing that line at McDonald's, charging back behind the registers. I'd had a special order, it didn't seem to be ready, didn't seem to be ready, and someone dealing with the drive-through picked up a sandwich, read the little label on it, and put it in the trash. I waited a little while longer for my sandwich, and inquired. It wasn't waiting to be put on my tray. The kitchen said they'd made it. So they made another one. And the same drive-through employee picked up a sandwich, looked at the label, and looked like she was going to do something with it other than put it on my tray. So I charged back there and asked, "Is this a blahblahblah without X?" And it was.

Boy, the manager was apologizing to me right and left for the next 5 minutes, offering me free anything. I told him I'd just wanted the sandwich I'd ordered in a reasonable amount of time, which hadn't happened. Maybe I broke down and accepted an apple pie, I don't remember that well.

After that, my husband was scared to let me say anything to anyone about a wrong order anywhere.... (Pity, too, because I had a really great line to use on the incompetent idiot at Pizza Hut who wanted to know if it really mattered that our pizza order had been got wrong.)

Posted by: Julia at July 17, 2004 08:06 PM

I've had a similiar experience with a Fish n'Chips fast food place near my work. A co-worker and I would always order a fish sandwich with cheese every week and every week we would get it without cheese. I would ask them to repeat the order over the phone, once I picked it up, and had them ask the cook. Each time everyone said there was cheese on our sandwich and each time there wasn't. I wouldn't know this until I sat down at my desk to eat. Needless to say we quit going to this restaurant.

Posted by: nienie at July 18, 2004 07:55 PM